Who we are
J. de Jonge Group is a leading player in the industrial energy transition, with branches in Vlaardingen, Belgium, Saudi Arabia, Germany, and the United States. We are one of the largest and most established organizations in the Netherlands, with several independent divisions specializing in engineering, manufacturing, and maintenance. These divisions work closely together and support each other seamlessly. Our commitment to innovation, quality, and long-term relationships with our employees is at the heart of everything we do. Strongly influenced by the Rotterdam port culture, J. de Jonge has developed a dynamic and forward-thinking character, with a clear focus on sustainability and growth.
What will you do?
Ready for a challenging role as International Service Manager at JLS Loading Arm Service?
Do you have at least 5 years of leadership experience and 10+ years of hands-on service industry experience? Then you can expect a competitive salary, a company car, opportunities for growth, and excellent employment conditions. Apply now for a dynamic position where you can truly make an impact!
What will you do?
As the International Service Manager at JLS Loading Arm Service — a specialized Business Unit within the Unit Specialities Division of the J. de Jonge Group — you will oversee and coordinate the handling of service requests and breakdowns related to our loading and unloading systems. These systems are vital for the safe and efficient transfer of liquids and gases in sectors like petrochemicals and tank storage.
You will lead the service preparation process, including job registrations, work instructions, and risk assessments, while ensuring the delivery of clear and reliable repair advice.
Your responsibilities
You’ll lead a multidisciplinary team consisting of planners, technical coordinators, and field service engineers. Your main responsibilities include:
- Managing, coaching, and developing the service team
- Scheduling field service engineers and overseeing back-office support
- Maintaining and expanding client contracts, with a focus on international growth
- Procuring spare parts and services for service interventions
- Providing technical support for complex service issues
In addition, you are responsible for monitoring the administrative and financial handling of service reports and work orders, continuously improving internal processes, and promoting a strong safety culture. You will also play a commercial role by identifying client service needs and translating them into tailored proposals.
Expected results
- Clear and actionable analysis of service reports
- Efficient scheduling of field engineers
- Up-to-date management of Inventive and continuous development of the Smartflow App
- A technically capable service team, well-versed in client-specific equipment and site conditions
Requirements
- Minimum MBO Level 4 diploma or equivalent
- Strong team player with excellent interpersonal skills
- Fluency in English is a must; German and French are a plus
- At least 10 years of relevant work experience, with 5 years in a leadership position
What we offer
JLS Loading Arm Service offers a versatile role in a growing, internationally expanding company. In addition to a competitive salary based on your experience and qualifications, we offer:
- 25 vacation days plus 13 additional days off (ATV days)
- Employment conditions based on the Dutch “CAO Kleinmetaal”
- Company car with private use allowance
- A solid pension scheme and excellent secondary benefits
- A professional and dynamic work environment with room for personal development
We take pride in our Rotterdam roots and believe in long-term relationships with our employees. As part of ‘the next gen connectors,’ you’ll contribute to innovation, quality, and a new chapter in leadership and sustainability.
